Professional Summary
Leader with 20+ years experience in public and private organizations who leverages systems thinking to recognize overlooked performance gaps and adaptability with new technologies to innovate accessible learner experience designs that close them.
Core Competencies
Needs Assessment & Performance Analysis: Organizational diagnostics, Root cause analysis, Process optimization, Systems thinking, Scalable solutions, Continuous improvement
Instructional Design & Curriculum Development: Instructional design methodologies (ADDIE, Bloom’s, LTEM), AI-assisted instructional design, Assessment & Evaluation, Adult learning theory, Universal Design for Learning (UDL) & neurodiversity-inclusive practices, Accessible (ADA, WCAG compliance) & Polyvagal-informed design, Data-driven iteration & analytics
Project Management & Stakeholder Engagement: Cross-functional team leadership, End-to-end lifecycle management, Change management, SME collaboration, Resource optimization
Education & Certifications
- M.A. Learner Experience Design — Michigan State University — 2026
- G.C. in Learning Design Leadership — Michigan State University — 2026
- G.C. in Learning Design — Michigan State University — 2025
- G.C. in Learning Sciences — Michigan State University — 2025
- B.S. Secondary English Education — University of South Florida — 2002
- Teaching Certification in Secondary English — FL & MI Dept of Ed — 2002–2028
Technical Skills
- E-Learning Authoring: Articulate 360 (Storyline, Rise, Review)
- LMS Platforms: Canvas, D2L, Moodle
- Multimedia Tools: Miro, Canva, FigJam, Camtasia, iMovie, Snagit, Kaltura
- eLearning Standards: SCORM
- AI-Assisted Design: Claude, Gemini, Copilot
- Virtual Collaboration: Zoom, MS Teams, Slack, Google Workspace, Sharepoint
Graduate Action Researcher — MSU — 2024–Present
- Conduct organizational needs assessments to identify root causes of persistent performance gaps
- Leverage AI-assisted instructional design tools to accelerate strategic project mapping and align performance objectives
- Design solutions targeting measurable outcomes over content delivery, building integrated project infrastructure—accessible e-learning modules, performance support tools, learning assessment and evaluation system—using Articulate 360, Camtasia, Canvas, D2L, and accessibility tools
Sole Proprietor & Learning Content Creator — Green Heritage Hatchery — 2021–Present
- Leverage systems thinking to develop closed-loop value chains, converting point-of-sale transactions into customer relationships that drive repeat business
- Develop digital educational content using iMovie, YouTube, and Meta suite, driving 4K+ engagements and customer success
- Design and facilitate annual 4-wk learner experience in local schools incorporating interactive, multimedia-rich e-learnings and 3-D phenomena-driven instruction, generating repeat teacher requests and increased student engagement
Instructional Designer — Independent Contractor — 2023–2024
- Created original just-in-time e-learning modules, replacing passive instruction and closing targeted performance gaps with hands-on digital experiences
- Delivered synchronous virtual instruction to diverse learners across the U.S. on behalf of multiple client organizations with distinct platforms, deadlines, and processes, coordinating with cross-functional teams via Slack, MS Teams, and Zoom
Learning Experience Designer — Self-directed Volunteer — 2019–2022
- Coordinated with multidisciplinary team of 14+ SMEs to deliver customized learning solutions using Moodle, Newsela, YouTube, and Zoom, driving 25+ percentile point gains in learner performance
- Applied UDL principles as creation guides and evaluation criteria for neurodiversity-inclusive materials and experiences
- Built custom LMS when existing options failed to meet learner needs, maximizing resources while minimizing expenditures
Secondary English Teacher — Pennfield Schools — 2017–2019
- Leveraged previously untapped functions of existing software to maximize ROI on time-consuming central workflow—previously deemed unalterable by its dedicated IT system designers—transforming speculative administrative investment into immediately actualized learning gains
- Produced instructional video demonstrating workflow’s technical process and led in-person training to scale that transformation, securing increased data visibility (400%) while driving down redundancy (100%), error risk (69%), and steps (53%)
- Collaborated with cross-functional team to develop 7-year curriculum map, standardizing vertical alignment across secondary grades to close instructional gaps and remove redundancies
- Diagnosed inaccessible curriculum as root cause of underperformance; redesigned 8 units from static PDFs into interactive, learner-facing digital workspaces with ADA-compliant formats, integrated multimedia, and embedded navigation, yielding performance improvement in 85% of learners
- Transformed 1K+ uncatalogued books into accessible, high-demand literacy resource by designing genre-organized shelving and custom digital catalog
Virtual Instructor & Learning Program Coordinator — 2011–2013
Virtual Instructor — Florida Virtual School — 2013
- Designed data-informed outreach strategy that achieved 100% learner engagement in asynchronous environment
Learning Program Coordinator — Pinellas County Health Dept — 2011–2012
- Directed 3-person instructional team and designed programmatic content for 90+ participants, leveraging cultural competence to secure cross-functional buy-in for nationally recognized youth development program
Secondary English Teacher — Pinellas County Schools — 2002–2010, 2014–2015
- Perceived structural barriers limiting equitable access to AP courses for Black students; piloted inclusive enrollment model that increased representation 200–500%, later scaled across 16 district high schools
- Leveraged high department turnover by recruiting incoming teachers as mentee-collaborators in leading department and school-wide change
- Authored AP course syllabus that secured College Board licensure on first submission; coached several peers from initial rejection to 100% subsequent approval
- Designed differentiated instruction for 1,400+ diverse learners; voted ‘Most Understanding Teacher’ by students
Field Trainer and Logistic Coordinator — Busch Gardens — 1997–2002
- Diagnosed operational inefficiency and safety risk, redesigned resource distribution, increasing output by 100%, and authored multimedia technical instructions for vehicle operations to scale the fix, earning departmental recognition
Other Skilled Experience
Real Estate Project Manager — 2013–2018
- Managed full project lifecycle for real estate renovation projects, coordinating across vendors, contractors, and clients to achieve ~200% ROI
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